General

Fragmenti is a lifestyle brand inspired by Montenegro. We create high-quality, meaningful pieces — from organic cotton apparel to accessories — featuring local phrases and thoughtful design. Every item is made to carry a piece of the coast with you, wherever you go.

All of our products are made in small batches in Europe (Turkey and Spain at the moment), using certified organic cotton and ethical production standards. Details about materials and origin are listed on each product page.

Yes. We use 100% organic cotton in most of our apparel and limit plastic in packaging. Our goal is to create items that are not only beautiful, but responsibly made

Yes! If you’re a hotel, business, or event planner, check out our Personalisation and Collaborations pages to get started.

Orders

No account is required — you can check out as a guest. But creating an account makes it easier to track orders, manage returns, and save your favourite pieces.

If your order hasn’t shipped yet, contact us as soon as possible at info@fragmenti.me with your order number. We’ll do our best to help.

You’ll receive a confirmation email right after placing your order. If you don’t see it, check your spam folder or contact us directly.

Payments

We accept major credit/debit cards (Visa, MasterCard, Maestro). Cash payments upon delivery are currently available only in Montenegro. All prices include VAT.

Yes. All transactions are processed through encrypted and secure payment gateways.

Of course. You’ll receive an invoice with your confirmation email. If you need a company invoice, let us know during checkout or contact us after purchase.

Shipping

We ship within Montenegro and internationally. Delivery options and prices are shown at checkout.

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Montenegro: 3–7 business days Europe: 7–15 business days Worldwide: 10–21 business days

Tracking is only available for international deliveries. Once your package ships, you’ll receive an email with tracking information.

Returns & Exchanges

You can return or exchange any unused items within 21 days of delivery. Products must be in original condition with tags and packaging intact.

Email us at info@fragmenti.me with your order number and reason for return. We’ll help from there.

Currently, return shipping is covered by the customer unless the product is faulty or sent in error.

Yes. You’re welcome to bring your item to our store in Boka Place, Porto Montenegro, for an exchange, pending availability.

Stores & Contact

Yes! Visit us at Boka Place, Porto Montenegro, Tivat. Our flagship store is open year-round with exclusive styles and seasonal collections.

Yes — we’re working on expanding into select concept stores in Podgorica and across Montenegro. Stay tuned and follow us on Instagram for updates.

Of course. Email us at info@fragmenti.me or call the Fragmenti Boka Place store at +382 69 255 624.

More questions?

If you’re still wondering about fit, fabric, or anything else — we’ve got you, just ask.

Get in Touch
Free In-Store Pickup

Free In-Store Pickup

Prefer to pick it up yourself? No problem — it’s free! At checkout, just add “Store pickup at Boka Place” in the notes or use our address for delivery: Fragmenti, Boka Place 4, 85320, Tivat.

Delivery in Montenegro

Delivery in Montenegro

Delivery across Montenegro is 4€ for orders under 100€. Over 100€? We’ve got you — shipping’s on us.

Delivery in Serbia

Delivery in Serbia

In Serbia, we offer two delivery options: a registered Post Office package or DHL for faster delivery. Prices are calculated by location and weight, and all shipments include tracking.

Delivery for EU & the Region

Delivery for EU & the Region

Whether you’re in Sarajevo, Zagreb, Berlin, or Paris — we can deliver your Fragmenti parcel on request. We’re working on making it available directly on the webshop very soon. Stay tuned!

International Delivery

International Delivery

Outside of Europe? We deliver globally on request. Reach out, and we’ll send options tailored to your location. Guštanje knows no borders.

Customs Duties or Import fees

Customs Duties or Import fees

Ordering from outside Montenegro? Just a heads-up: your country might charge customs or VAT. It’s not included in our price, but no worries — your delivery service will contact you if needed.